Do you offer remote assistance?
Yes, we offer remote assistance. You can make the request through our channels of attention.
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Do you offer support on weekends?
Although we are fully available and willing to respond to all requests from our customers, our response time may be extended over weekend and special dates. We do not currently offer support over the weekend.
What is the response time for technical problems?
In resolving any request, our customer support department does not take more than 3 days to respond to the request.
Can I change the email address associated with my account?
Of course, if, in order to do so you must send the request to customerservice@escudeo.com. Don't forget to send: Old mail New mail Registered name Company associated with your account Date of creation of the account
So do I close my account?
Of course, if, in order to do so you must send the request to customerservice@escudeo.com. Don't forget to send: Old mail New mail Registered name Company associated with your account Date of creation of the account Reason for request In addition, if ...
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Electrical arch introduction The World in the Dark Years ago, much of the world of work was plunged into darkness.Workers in the electricity industry and related sectors often faced an invisible enemy: the electricity arch.But most had no idea what ...