Do you offer support on weekends?
Although we are fully available and willing to respond to all requests from our customers, our response time may be extended over weekend and special dates.
We do not currently offer support over the weekend.
Related Articles
How long does it take to receive a response from customer service?
Although our customer service department is always quite efficient in responding to all the requests that come to us, we are committed to meeting a maximum time of 3 days to respond.
Do you offer remote assistance?
Yes, we offer remote assistance. You can make the request through our channels of attention.
How can I contact your customer service?
Contact channels: Email:customerservice@escudeo.com LinkedIn: Scuding Instagram: @escudeo_es WhatsApp: +1 (747) 292-1957 https://wa.me/message/4H7SOX3W3SXJK1 Chat website:www.escudeo.com
Can I change the email address associated with my account?
Of course, if, in order to do so you must send the request to customerservice@escudeo.com. Don't forget to send: Old mail New mail Registered name Company associated with your account Date of creation of the account
So do I close my account?
Of course, if, in order to do so you must send the request to customerservice@escudeo.com. Don't forget to send: Old mail New mail Registered name Company associated with your account Date of creation of the account Reason for request In addition, if ...