What are the shipping costs?
Information on shipping costs would be provided in accordance with the purchase request. This was subject to the weight and volume of the load.
Any additional questions you have, the commercial advisor in charge of your process could answer each of your queries.
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Can I track my shipment?
That is why you can check the status of importation through the tracking number sent by the commercial service area. In addition, our customer service will be sending you a notification email to update the status of your order every 8 days.
How do I change the address of an order change?
The change must be confirmed through mail customerservice@escudeo.com within 10 days of receipt of the purchase order.
How long does it take to receive an order?
Usually our times were already established as follows: Fabric production time = 30 working days Production time of input = 20 hours Estimated transit time = according to negotiation and destination countries It is important to bear in mind that these ...
What do I do if my order is delayed or does not arrive?
You must first consult your order through Koreancustomerservice@escudeo.com or through attention channels on WhatsApp, LinkedIn, Instagram, website, Chat Bot Zobot
What is the process of tracking an order?
Once you place the order, you would receive follow-up emails updating the status of your order every 8 days. If you require additional information, you can generate consultation through our channels of attention.